Last updated: March 1, 2026
This Privacy Policy describes how personal data submitted through danfossbuilding.com inquiry forms and related support channels is collected, used, and protected for Danfoss building climate controls communications.
When you request a quote or datasheet pack, we may collect first name, last name, email address, phone number, company or project name, product of interest, and free-text project details such as cooling capacity or refrigerant type. Server logs may include IP address, browser type, and pages visited for security and diagnostics.
We use inquiry data to respond to technical questions, route requests to authorized distributors, improve product documentation, and fulfill legal obligations. We do not sell personal data. Marketing messages, if any, require a separate opt-in where required by law.
We may share inquiry details with distributors, logistics partners, and service providers who process data under contractual confidentiality. We may also disclose data when required by law or to protect safety and property.
Inquiry records are retained for as long as needed to complete the quote or support cycle and to meet recordkeeping requirements, after which they are deleted or anonymized according to internal schedules.
We apply administrative and technical safeguards appropriate to the sensitivity of business contact data. No method of transmission over the internet is completely secure; please avoid sending passwords or payment card numbers through inquiry forms.
Depending on your jurisdiction, you may request access, correction, deletion, or restriction of processing. Contact [email protected] to exercise available rights. You may also lodge a complaint with a supervisory authority where applicable.
We may update this policy to reflect process or legal changes. The “Last updated” date at the top of this page indicates the current version.